ENACT: Search Refactor

TL;DR: Re-designed and refactored the search experience to a modern reactive experience

Introduction

ENACT: Educational Network for Active Civic Transformation is a national, non-partisan program based at Brandeis University, engaging undergraduates at colleges and universities in state-level legislative change.

Challenge

ENACT's website had a dramatic drop in usage in the last years, prompting the owners to find ideas to revert the drop.

Opportunities & Solutions

During my research I found that the biggest pain point was the website's old clunky feel and the most useful feature to past and present users was the search. We decided to re-design and refactor the search experience to a modern reactive experience.

My Impact

During this project I contributed to the following efforts - research, ui design, system design, and software development.

Research - I presented data from Google Analytics to our team, and with that helped design surveys to be sent over email and questionnaires for user feedback meetings, and collaborative brainstorming sessions.

UI Design - I designed the new search tool using insights from sketches created in the collaborative brainstorming sessions.

System Design - I had to design the service by leveraging our API and creating new REST API endpoints to connect with Elastic Search to improve the UX of the search bar.

Process

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- Design Discovery

Analytics Data, Questionnaire, collaborative brainstorming session, user feedback meeting

- Sketches Refinements

Design

System Design

Final Product

Reflection/Lessons Learned